The IMPACT Institute

Welcome to Leadership Excellence for Link Suspensions

How to get the most out of your course

About your instructor - Marderé Birkill MBL, CEC, MCC

Module 1 Overview

Module 1 - Pre-work. Complete the following questionnaire.

Module 1 - Pre-Read - Boss vs Leader

Module Key Points

Key Takeaways and Commitments - 1

Your leadership statement

Outcomes from module 1 workshop

Module 1 - Accountability Moment

Building Trust and Psychological Safety - workshop overview

What are your thoughts about Trust, Psychological Safety and Emotional Regulation?

Module 2: Key Points

Key Takeaways and Commitments - 2

Your updated Team Charter

Additional resources - video links, article and diagrams

The quick emotional intelligence self assessment

Module 2 - Accountability Moment

Your thoughts about communication

Workshop Introduction and Overview

Foundational Elements of Effective Leadership Communication

Building Trust Through Active Listening & Feedback

Adapting Communication Styles for Diverse Stakeholders

Foundational Coaching Habits to Enhance Communication & Team Dynamics

Key Takeaways and Commitments - 3

Module 3 - Accountability Moment

Navigating Conflict and driving accountability session overview

Three perspective around conflict: #1 Tolerance levels

Three perspective around conflict: #2 Conflict Styles

Three perspective around conflict: #3 - The Not-so Merry-go-round

Identifying Root Causes of High-Stakes Conflicts & Applying Resolution Frameworks (Iceberg)

Conflict and Cognitive Distortions

Takeaways and Commitments - 4

Module 4 - Accountability Moment

Overview of Bringing Meaning and Mattering to Motivate your team.