The IMPACT Institute

Welcome to Leadership Excellence for Link Suspensions

How to get the most out of your course

About your instructor - Marderé Birkill MBL, CEC, MCC

Module 1 Overview

Module 1 - Pre-work. Complete the following questionnaire.

Module 1 - Pre-Read - Boss vs Leader

Module Key Points

Key Takeaways and Commitments - 1

Your leadership statement

Outcomes from module 1 workshop

Module 1 - Accountability Moment

Building Trust and Psychological Safety - workshop overview

What are your thoughts about Trust, Psychological Safety and Emotional Regulation?

Module 2: Key Points

Key Takeaways and Commitments - 2

Your updated Team Charter

Additional resources - video links, article and diagrams

The quick emotional intelligence self assessment

Module 2 - Accountability Moment

Your thoughts about communication

Workshop Introduction and Overview

Foundational Elements of Effective Leadership Communication

Building Trust Through Active Listening & Feedback

Adapting Communication Styles for Diverse Stakeholders

Foundational Coaching Habits to Enhance Communication & Team Dynamics

Key Takeaways and Commitments - 3

Module 3 - Accountability Moment

Navigating Conflict and driving accountability session overview

Three perspective around conflict: #1 Tolerance levels

Three perspective around conflict: #2 Conflict Styles

Three perspective around conflict: #3 - The Not-so Merry-go-round

Identifying Root Causes of High-Stakes Conflicts & Applying Resolution Frameworks (Iceberg)

Conflict and Cognitive Distortions

Takeaways and Commitments - 4

Module 4 - Accountability Moment

Overview of Bringing Meaning and Mattering to Motivate your team.

The Science of Motivation

Reflections on Intrinsic and Extrinsic Motivation

The Psychology of Mattering

Bringing Meaning to Work

Practical Tools for Managers

Key Takeaways and Commitments - 5